Essentials: The Phone

While the actual telephone part of a modern cell phone isn't necessarily the most important part anymore, it's worth noting that Microsoft has actually changed the interface here a little bit. In Windows Phone 7.5, the number keys were sizable and easy to use, but if you're in a call, the number keys switch to being half-height instead. This is one of those places where I feel like having big number keys that you can mash your idiot fists on is actually more useful, and I was sad to see it change.

That said, failing anything else, the clean Modern UI produces a very functional and easy to use phone.

Essentials: Contacts

I've been spectacularly bullish on the contact management of Windows Phone 7.5 and now 8. Windows Phone does a wicked job of integrating contacts across multiple different platforms, and it does it in a way that feels intuitive and makes migrating between phones much easier than it has been in the past.

If you've been an Android user, you'll be pleased to note that Windows Phone easily imports all of your Google contacts without a fuss. But Windows Phone can also pull contacts from Facebook, LinkedIn, Twitter, Hotmail, Yahoo, and Outlook.com, and it integrates them all into your contact list. If you have one person in multiple places, you can easily link their different networking profiles under a single heading; typically their photo winds up being whatever they're using in Facebook, which trumps whatever you've assigned before under your Microsoft account or under Google.

With 8, though, you can also group people under...well...Groups, oddly enough. On that tab there's also the Rooms functionality, which allows individuals within a Rooms group to share photos and calendars. It can work with other platforms, but it strikes me as the kind of feature that's too parasitic to really justify itself. Groups, on the other hand, allows you to assign individuals to specific groups and thus allow you to only see the social networking feeds of the people you've assigned to those groups.

Where I think Microsoft could stand to simplify the interface a bit more, though, is by integrating the "Me" section with the "People" (contacts) section. People handles your contact list, your Groups, and your social networking feeds, while "Me" shows you your own social networking feed, gives you the option of posting something to the social networks you've entered into the phone, and lists notifications of who's tweeted you or replied to one of your posts on Facebook.

Essentials: Messaging

The Messaging section has gone completely unchanged from Windows Phone 7. There are two pages here: one for text messaging, and one for online chat services. Unfortunately, the "Online" pane really only supports Facebook chat or MSN Messenger; support for additional protocols would be appreciated tremendously. Really this should be closer to a multi-protocol desktop application like Trillian.

The text messaging threads are easy enough to navigate, though. If you receive a text from a number you haven't assigned to a contact, it's also easy to tap the number and add it either to an existing contact or to a new contact entry.

The Windows Phone Interface Essentials: Browser, E-Mail, Calendar
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  • Sabresiberian - Monday, January 28, 2013 - link

    What I want is a more or less pocket-sized computer that is also a great phone and camera. I want Win 8 on the phone to interface with my Windows desktops seamlessly. I want to run all the software I can run on my desktop on my phone, hardware being the only limit.

    If I just wanted a "phone OS", why would I choose the current Win 8 over Android? Well, there are a few reasons, but Win 8 is still mostly in the "catching-up" phase, and that's not good enough for me. I have every hope this rocket-ship is barely off the proverbial launch pad, and the end result will be more like a proverbial space station compared to the satellites of other phones, but it isn't there yet, for me.
  • mutatio - Monday, January 28, 2013 - link

    Can you turn off the white on black awfulness that is the email and other portions of the UI? I really want to like this OS though some of the design cues are just poorly considered. I've said it before, run some white borders around those tiles and they'll look even more like traffic signs. Seriously? "eople" for contacts? There are just so many ways the design is trying way too hard to be hip. The odd thing is, I actually like the user interface in and of itself. If they could fix the awful design elements of it this would be a much more viable phone, IMO. Then again, they'd (MS) still have to get there apps up to snuff.
  • maximumGPU - Monday, January 28, 2013 - link

    1) yes you can have black on white.
    2) it's "people", but the word is spread accross more than one page.
  • steven75 - Monday, January 28, 2013 - link

    Why would you want a main title to be spread across more than one page?
  • CaedenV - Monday, January 28, 2013 - link

    It is a design cue to tell you that there are multiple pages without the need for a separate scroll bar or something. You will see the same behavior with backgrounds as well.
  • secretmanofagent - Monday, January 28, 2013 - link

    As someone who was stuck with 7.5 for a while, here's my questions:
    1. 7.5 supported multiple calendars under the settings for it. You're saying this is gone now?
    2. Does messaging receive properly now messages from Facebook contacts that are NOT currently using chat? 7.5 gives no notification whatsoever about that, and neither does the pinned Facebook app.
    3. Is there a way to disable the infernal search button? I've hit it accidentally so many times, and never use it.
    4. Does Nokia Drive still initially provide an incorrect distance before starting navigation? It's usually about double the distance it says it is initially.
    5. Does Skype function properly in the background? This killed 7.5 for me completely.
    6. How well does tombstoning for it work now? The experience for me has always been unpleasant, with its "resuming" and not being exactly where I left it.
    7. Back button confusion. Did they address how the back button you usually have no idea where it will take you?
    8. I haven't used Nokia Drive in a little bit, but do they give you multiple route options yet?
    9. Toast notifications. If its gone, is there any way to see what it actually was?
    10. Will tapping on the Live Tile launch a new instance of the program still, or can it be customized so that if it's in the recent, it'll go to where you left it? This is an easy source of frustration for me, since it has to reload everything.
  • banvetor - Monday, January 28, 2013 - link

    Ha, as an WP7 user myself, you got some good questions there...

    I was also confused with what the author said regarding #1, but to be honest I'm betting the author got confused instead of MS removing this. Note to the author: to synch multiple Google calendars, you need to enable this in Google Mobile Setup (or something like this, don't remember the exact name).

    Regarding #4, I need to defend Nokia here a little bit: my TomTom GPS does the same thing; it is just because, before calculating the route, it shows you the direct line distance to the destination... the alternative would be simply to not show anything.

    #5 is also what bothers me the most with WP7... You'd have imagined that after MS bought Skype, they could give them special access to OS APIs and let Skype do a proper app... which leads to my final and most important point:

    Since MS completely changed the APIs with WP8, neither will Skype nor anybody else develop anything substantial for WP7 anymore... we're stuck with what we have! Given the compatibility track record between Android and WP, I think you all can guess what my next smartphone will be...
  • CaedenV - Monday, January 28, 2013 - link

    1) you can toggle different calendars on and off, but they all show up on a single unified calendar. Personally I like it this way, but many want to have separate calendars which display different things simultaneously.
    2) FB chat works where if nobody is there to receive the message then it simply shows up the next time they log in. My wife got frustrated because I don't use FB chat on my phone, but FB chat is always on on my PC, which means she would send me a FB message thinking I recieved it, but unless I am next to my PC then I would not get it. I changed it so she just sends me SMS messages now, and we have not had a problem.
    3) nope. "Your not holding it right" lol. Seriously, this is not a WP problem. I have had the same issue with Android.
    4) Never seen that problem. Only complaints about Nokia drive is that there is no traffic info (though I understand the infastructure is there to add it in the future), and it kills battery very quickly (which is just a GPS thing).
    5) Skype seems to work just fine for me, but video chat is another thing which will destroy your battery life very quickly.
    6) It depends on the app, and if the program is set in standby, or if it is closed. If you still have ram available, and the program is written correctly, then it works very well. If you run out of ram, then the OS will close the program and the next time you open it is just like opening it fresh.
    7) Maybe? I have never been terribly confused by it personally. If you open a program, navagate about in it, and then back out then it will back through the app's menus first, and then close out to the start screen. Lets say you are multitasking between apps like contacts, to nokia maps, to nokia drive. Then back will take you go back to nokia maps at the point where you jumped to it (which may or may not be the root menu of the app), and then back to contacts at whatever point took you to nokia maps to begin with (which again, may or may not be the root menu of the app). Think of it more like the back button on a browser where it is a history of what you have seen, it is not like a back button on a file browser where it is specific to whatever program you happen to be in at the moment.
    8) Not that I know of, but if you have an idea of the route you want to take it is a lot faster at recalculating than my Garmin ever was.
    9) Nope, it is just gone. I would love to see a notification history for both the WP8 as well as win8.
    10) It depends on ram usage. If the program is already open and in ram then it will pick up where you last were and the tile acts as a program switcher. If the program has been closed (by the system to free up resources, or by the user by backing out of the program) then the tile acts as an app launcher and will open a fresh instance.
  • augustofretes - Monday, January 28, 2013 - link

    It seems like you're being overly positive regarding WP. While its indeed a beautiful operating system it lacks features all around, and you severely underestimate the importance of the ecosystem, for example, I live in Mexico and there're thousands of apps designed specifically for this area, I can find every single one of them on iOS or Android, but none on WP, I couldn't recommend anyone WP8 until it has a decent ecosystem.

    Multitasking is weak, the ecosystem is weak, the email experience is weak, the calendar experience is weak. the gaming experience is pathetic, it's not a flexible platform at all, etc.

    Maybe in the future WP8 will be more than just a pretty face, but for the time being looking good won't be enough, Android post-4.0 looks very good (arguably better in most places), iOS looks sometimes great sometimes awful, but both are much stronger offerings.
  • SilthDraeth - Monday, January 28, 2013 - link

    I am not sure if it is just Android, or if it is a Samsung skin that allows me to organize my Apps. However, I organize them via an Alphabetical list, instead of tiles that are sorted randomly, or alphabetically.

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