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Überclok Ion: Midrange Overclocking, with a Warranty
Überclok Ion: Midrange Overclocking, with a Warranty
Date: February 12th, 2008
Topic: System
Manufacturer: Uberclok
Author: Matt Campbell
Buy the Battery LITHIUM-ION In Li-Ion SLIM Ion
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Introduction

There are quite a few manufacturers on the market selling "gaming" PCs. Of these, a number offer "factory-overclocked" configurations, usually at the upper end of the price scale. Überclok is a new company that offers overclocked systems at a relatively low entry price. First, let's look at the company and the ordering experience, and then we'll delve into a review of their entry-level Ion system.

Überclok Overview

Starting with their PR:

"Überclok is a new player in the Gaming PC Market, based in Chicago. We use hardware overclocking to produce faster, more powerful computers than those sold for the same price by other gaming PC companies. By the same token, an Überclok PC costs significantly less than a competing product of equal capability. Every Überclok Gaming PC is overclocked by default and is covered by a three-year parts and labor warranty. If a component fails in those three years, Überclok will replace it free of charge."

Overclocking is the underlying core of Überclok's business model. Particularly in the midrange price segment, overclocking does provide a big performance boost over stock systems, and Überclok is filling in the role of the enthusiast tweaking the system for performance. The question is, can they do it at a reasonable price premium?

Ordering Impressions and Support   Next Page

 
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38 Comments - Last by DrMrLordX, 644 days ago
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"Real life" review by HotdogIT, 647 days ago
If only you guys could take it one step farther, and do like HardOCP did back in the day... love to see you guys review the customer service. That'd be a hoot. A hoot and a half.

Then again, it clearly didn't work out too well for Kyle and team...

Reply
RE: "Real life" review by CyberHawk, 647 days ago
What a backround O_o

Where could I get one like that?

Reply
RE: "Real life" review by caliche, 647 days ago
That's a wallpaper from the PC game Hellgate London.

http://www.hellgatelondon.com/media/wallpaper

I have not played the game so I can't vouch for it, but it does have some very nice "Techno Gothic" style artwork.

Reply
RE: "Real life" review by Syran, 647 days ago
They used to do Customer Service stuff on AT back in the day on motherboard reviews, and some system builds too. Would definitely like to see that if I'm to think about recommending the possibility of this company to friends; so that I can avoid long-distance support.

Reply
RE: "Real life" review by Uberclok, 647 days ago
On the subject of long-distance support, I can assure you that we won't ever out-source our phones overseas. We know how quickly an aggravating customer support experience can lose customers for us, so we will always make sure our phone reps:

A. know what they're talking about, and
B. can be easily understood.

Also, we C. feed them well - a happy rep is a helpful rep.

- Thomas Glen
Uberclok
(877) 211-4235

Reply
RE: "Real life" review by crimson117, 647 days ago
I think by "long distance support" he meant he could recommend you guys as system builders for his friends, rather than him building and supporting custom systems for his friends. Kind of like how system builders will often recommend Dell or someone else for simple systems, purely so they don't have to support it themselves.

But it's nice to know you guys do feed your reps :) Otherwise they start eating each other, and you often lose your best ones to less technically inclined - but hungrier - reps.

Reply
Power consumption by 7Enigma, 647 days ago
"Clearly, the 650W power supply still has a large amount of overhead. Estimating at 80% efficiency, at full load the Ion is still only using around 200W. This is good news for both stability and expansion."

Uhh, 80% efficiency means it requires MORE power to supply the measured power draw. If you detected 248w at load, and the PS is 80% efficient, the Ion is using ~310w.

Great review btw, as I'm about to build my own system and its always nice to see a small new company like this come out. The first part of the review had me in a timewarp when Alienware had just came out. My dad purchased me a system for going to college from them when they were in their infancy. It came with a binder very similar to what Uberclock supplies and really made you feel like you were not getting another Dell/HP clone. I see good things for this company.....if they can get their name to come up with a search!

Reply
RE: Power consumption by 7Enigma, 647 days ago
Wanted to also mention that some of the graphs (especially the games) are confusing because its difficult to tell when you are comparing systems or just the same system at different resolutions/quality settings.

Reply
RE: Power consumption by JarredWalton, 647 days ago
Regarding power, PSUs are rated at what they can theoretically OUTPUT. Efficiency is a measure of how much power they draw from the wall vs. how much is actually passed on to components. The Kill-A-Watt devices are inexpensive tools to measure wall power draw, so if it draw 248W at load, 80% efficiency would mean that the PSU is only outputting 198W.

While we do have someone that has all the necessary equipment for PSU testing, that equipment is in Europe and is prohibitively expensive. The rest of us make do with less sophisticated tools. On the other hand, knowing how much power a system really uses (at the outlet) is a useful metric, even if it wouldn't be as meaningful in a PSU review without knowing the power delivered.

Reply
RE: Power consumption by 7Enigma, 647 days ago
Ah, I now see what the author was getting at. The wording is a bit confusing though. It doesn't really matter how much the components are drawing, just how much power supply is drawing to power the components (I would omit the 200w figure).

I think it might have been better worded as, "Clearly, even estimating 80% efficiency, the 650W power supply still has a large amount of overhead. This is good news for both stability and expansion."

Reply
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